I can’t log in to my account. What should I do?
If you are unable to access your account, it is likely that you have not confirmed your registration. Check that your “confirmation registration” email has arrived in your mailbox and click on the link to confirm.
If you have not received the confirmation email, please contact us, it could be a trivial technical problem.
Do I need to create an account to buy?
It is not necessary to be registered in order to buy. You can also buy as a guest, providing of course the data necessary for shipping and billing of the goods.
I have not received the registration confirmation email, what should I do?
If you have not received the confirmation email we first of all invite you to check the spam box, otherwise you can contact us and we will provide further assistance.